For the purposes of the Data Protection Act 1998, All About Home Care Limited is the data controller (i.e. the company who is responsible for, and controls the processing of, your personal data).
Personal data we may collect about you
We will obtain personal data about you (such as your name, address, telephone number, email address and opinions) whenever you complete an online form or post on our forums.
For example, we will obtain your personal data when you register to use this website, send us feedback, post material, contact us for any reason, sign up to a service, enter a competition, purchase goods or services.
Occasionally, we may receive information about you from other sources which we will add to the information which we already hold about you in order to help us provide goods and services and improve and personalise our service to you.
How we may use your personal data
We will use your personal data for the purposes described in the data protection notice that was brought to your attention at the time your data were obtained. These purposes include:
Marketing and opting out
We may share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by mail, telephone, SMS, text/picture/video message, email or via any other media about specific products, services, promotions or special offers which may be of interest to you.
If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further Your rights below.
Disclosure of your personal data
We may disclose your personal data to:
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
We may monitor and record communications with you, such as, telephone conversations and emails for the purpose of quality assurance, training, fraud prevention and compliance).
Information about other individual
If you give us information on behalf of someone, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
We take the privacy of our website visitors very seriously, please read through the paragraphs below that explains the Cookies we use. You may also find the information at the end of particular use as it explains how you can modify your browsers settings to protect yourself against websites that do not take your privacy as seriously as we do.
Persistent – Performance
These Cookies are used to collect information about how visitors use our site. This information is used to compile reports in order to help us improve the site. The information collected is in anonymous form, including the number of visitors to the site, where visitors have come from and the pages they have visited.
You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should:
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to email@example.com or you can write to us at All About Home Care Limited, Southborough Centre, 1 Draper Street, Southborough TN4 0PG or call us on 01732 447 055 / 01892 575 499. Our registered office address is Hearts of Oak House, 4 Pembroke Road, Sevenoaks, Kent TN13 1XR.